FAQ

Q: What is MondoWindow’s story?

A: The company grew out of a collaboration between the co-founders dating to 2005. MondoWindow was incorporated in 2010 and the beta site was launched at SXSW in March 2011. The first broad release -- MondoWindow 1.0 -- went live in September, 2011. All the details are here. 

Q: Where does your beautiful aerial imagery come from?

A: From our friends at Bing.

Q: How do I share my Flickr images through MondoWindow?

A: First you have to fill out this form. If you’ve already done that, you can find instructions here

Q: You don't have my town on the map but I have something really interesting to say about it. How do I let you know?

A: Let us know using our Contact page

Q: How can I advertise on MondoWindow?

A: MondoWindow has partnered with JiWire, the leader in connecting advertisers to today's On-The-Go Mobile Audience, using the world's largest location-based interactive media channel. JiWire's platform enables advertisers to identify and deliver ads to audience segments based on a person's physical location while taking the venue type and brand into account.

To advertise, get in touch here or email "contact (at) mondowindow (dot) com".

Q: Does MondoWindow cover the whole world?

A: It will! Right now we cover mostly the lower 48, but we’re going to be everywhere one day.

Q: Can I use MondoWindow offline if I don’t have WiFi on my plane?

A: No, MondoWindow is a web-based platform, so it requires an internet connection. We do have an alternative architecture that is hosted on board an aircraft's servers, but that product is not available to the general public yet. Get in touch if you'd like more info.

Q: There's something strange happening -- how can I report a problem or suggestion?

A: You can contribute to this Facebook discussion, or let us know on our Feedback page.